Refund policy

Returns & Refunds

We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

Eligibility for Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Defective or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery at [your email address] with:
    •    Your order number
    •    A description of the issue
    •    Clear photos of the item
Once approved, we will offer one of the following solutions:
    •    A replacement at no additional cost
    •    A refund to the original payment method

Non-Refundable Items

The following items are non-refundable and non-exchangeable:
    •    Worn or washed items
    •    Items without original packaging or hygiene protection
    •    Sale or discounted items
    •    Gift cards

Refund Processing

Approved refunds will be processed within 7–10 business days after approval.
Refunds are issued to the original payment method only.
Shipping fees are non-refundable, unless the return is due to our error.

Exchanges

We do not offer direct exchanges.
If eligible, a refund will be issued and a new order may be placed.

California Consumer Rights

This policy complies with California Civil Code §1723, which requires that return and refund conditions are clearly disclosed before purchase.
By completing a purchase on our website, you acknowledge and accept this Return & Refund Policy.